FAQ

Answers to your Personal Chef service questions!

HOW IT WORKS

Chef Liv specializes in regularly scheduled personal chef services designed to keep your week running smoothly. Whether you prefer weekly, bi-weekly, or monthly support, you’ll always come home to a fridge stocked with fresh, delicious, plant-forward meals—giving you back valuable time and energy for the things that matter most. See Service page for more details.

SERVICE AREA

Based in Laurel, Maryland, my Personal Chef service brings handcrafted, customized meals directly to your home. I proudly serve Laurel and the surrounding Maryland areas, and I also travel to Washington, DC for a small travel fee. Not sure if you’re within range? Reach out here and tell me where you’re located—I’d be happy to check!

PHONE CONSULTATION

After you complete the In-take form, a complementary 15 – 30 minute phone consultation will be arranged prior to your first service to determine your specific needs and address any questions you may have. We will also discuss a start date and service frequency options. Click here to be added to the waitlist and be on the look out for updates via e-mail!

PERSONALIZED MENU

Each week, a menu is created specifically to fit your needs and food preferences. All meals will be Plant Based and the customizations will proceed from there. I bring food and healing with my Kitchen Pharmacy techniques.

GROCERIES & EQUIPMENT

Leave the grocery shopping to me! Please note that grocery costs are not included in the service cost. You will be charged for exact cost. A receipt will be provided to you if your card is not used for grocery purchases.

COOK DAY

Meal preparation will be conducted at your home, using your equipment. I will bring any additional supplies needed to prepare your meals. Meals will be labeled and placed in your refrigerator. Heating and freezing instructions will be e-mailed to you – physical copy provided upon request.

You do not need to be home while I am cooking. In fact, most people are not home on the day(s) I am scheduled to cook. Your kitchen must be clean upon arrival. This means all dishes must put away (sink, strainer & dishwasher), counter and stove tops must be clean, floors must be cleaned, etc. If the kitchen is not clean, a cleaning fee will be applied to your invoice.

PRICING, PAYMENT & RETAINERS

For First-Time Clients: A 50% deposit is required one week before the scheduled cook day to confirm your booking.The remaining 50% balance is due immediately after services are completed on the cook day. For Returning Clients: Full payment is due 72 hours before the scheduled cook day to secure your booking.

• Weekly Payment Options – Pay per week for ongoing service without a long-term commitment.
• Monthly Payment Options – Pay upfront for 4 weeks of service at a discounted rate.

CANCELLATIONS

If you cancel at least 4 days before your scheduled service, you will not be charged, and we can reschedule your service (Example: You must cancel by Wednesday if your cook day is Sunday). However, if you cancel 3 days or less before your service, a cancellation fee will apply as this time slot could have been offered to another client. We appreciate your understanding and respect for the Chef’s time and scheduling commitments.

MORE QUESTIONS? INQUIRE BELOW OR EMAIL ME DIRECTLY!